About us

Our story and our mission

Since 2010, Massamba's Help ASBL has worked to ensure every homeless person can access their rights and find a path toward stability.

Our history

Massamba's Help ASBL was founded on 1 May 2010 in Belgium. The association was born from the conviction that homeless people or those in severe hardship deserve equitable access to legal and administrative information, regardless of their personal situation, origin or language.

Initially, the association's statutes mentioned aid for people and families in difficulty, as well as artistic and musical activities. Over the years, the association has specialised in legal orientation and administrative support — an area that meets a critical need in Belgian society.

Today, Massamba's Help ASBL serves as a first point of contact for people facing housing problems, social benefits issues, administrative document difficulties or legal proceedings. Our role is to listen, inform, clarify the situation and direct people to the right services — whether that is the CPAS (public social welfare centre), a lawyer, a mediation service or another support organisation.

We are not a law firm and we do not claim to represent people in court. Our strength lies in making a sometimes complex system accessible by offering a clear, human and tailored first response.

Verified legal information

Full name
Massamba's Help
Short name
MasHelp
Legal form
Non-profit association (ASBL)
Status
Active — normal legal status
Enterprise number
0826.025.274
VAT number
BE0826025274
EUID
BEKBOBCE.0826.025.274
Incorporated
1 May 2010
Registered office
Markt 15, 2590 Berlaar, Belgium
Main registered activity
Music publishing
Our mission

Why we exist

Our mission is to ensure every homeless person or person in hardship can understand their rights, access available services and move forward in their procedures with dignity.

Access to justice

We believe access to legal information is a fundamental right. Every person, regardless of their situation, must be able to understand their rights and the steps needed to exercise them. We break down complex legal language into clear, actionable guidance.

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Dignity and respect

We welcome every person without judgement, taking into account their personal situation, language and background. Active listening and respect for confidentiality are at the heart of our approach. Everyone deserves to be heard.

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Effective orientation

Our role is not to solve every problem, but to make the next step clear and achievable. We direct people to the right contacts and support them through their first procedures, building their confidence to continue independently.

The team

Dedicated people

Our team is made up of volunteers and legal and social professionals united by a commitment to helping others.

MZ

Mazanza Kindulu Zuzu

Founder and administrator

Coordinates the association's activities and maintains links with legal and social partners. Committed since the founding of the ASBL in 2010.

Team

Volunteers

Welcome and orientation

Continuous training in social rights, first-line legal aid and active listening. Our volunteers are the first face of the association.

Partners

Professionals

Specialised legal aid

Network of lawyers and specialised services to which we refer cases requiring personalised legal advice.

How we operate

Our organisation

Transparency on how we work and how we use our resources.

Our values

  • Accessibility: our services are available to anyone in difficulty, regardless of income, nationality or administrative status.
  • Confidentiality: information shared is treated with the utmost discretion and used only within the framework of support.
  • Respect: we welcome every person without judgement, recognising their dignity and autonomy.
  • Transparency: we report on our activities and the use of funds received.

How donations are used

Funds received by Massamba's Help ASBL are used exclusively for:

  • Operational costs of the reception and orientation service (premises, equipment, volunteer training)
  • Communication and awareness-raising expenses
  • Administrative costs of the association
  • Development of new information tools for beneficiaries

Massamba's Help ASBL does not pay its volunteers. The association operates through the commitment of its members and the support of donors and partners.

Want to join us or support our mission?