Housing and shelter
Understanding an official letter, preparing a shelter application, finding your way after an eviction, or identifying the right local services for your situation.
Massamba's Help ASBL welcomes, informs and guides homeless people or those in severe hardship through their legal and administrative procedures — with respect, confidentiality and dignity.
Belgian nonprofit active since 1 May 2010 • Enterprise number 0826.025.274
Massamba's Help ASBL provides a first line of information, listening and legal guidance for homeless people or those in severe hardship in Belgium. We believe every person, regardless of their situation, has the right to information and support in navigating administrative and legal processes.
Understanding an official letter, preparing a shelter application, finding your way after an eviction, or identifying the right local services for your situation.
Help understanding procedures related to the CPAS, reference addresses, benefits and administrative documents. We clarify deadlines, requirements and next steps.
Clarifying your situation, preparing your questions and directing you to first-line or second-line legal aid when needed — free of charge.
Important: Massamba's Help is not a law firm. The association does not promise legal representation in court and does not guarantee any outcome. Cases requiring personalised legal advice are referred to a qualified professional.
Names have been changed to protect confidentiality.
Thanks to Massamba's Help, I finally understood the letter from the CPAS. They directed me to the right service and I was able to sort out my situation within a few weeks.— Amadou, 42, Brussels
They listened to me without judgement. I was afraid to go to court alone. They helped me prepare my documents and find a lawyer.— Fatou, 35, Antwerp
I didn't know I was entitled to housing assistance. They explained the process step by step. Today I have a roof over my head.— Youssef, 28, Liège
Whether you are looking for guidance or want to contribute, we are here.